Privacy Policy

1. Introduction

This Privacy Policy outlines how MonkeyWeb SIA ("MonkeyWeb.lv," "we," "our," or "us") collects, uses, discloses, and protects the personal information of users ("you" or "your") who interact with our website and utilize our fulfillment services. We are committed to safeguarding your privacy and ensuring the security of your personal information.

2. Information We Collect

We may collect various types of information, including but not limited to:

• Personal information such as your name, email address, phone number, and shipping address.
• Information related to the products you store, pack, and ship using our services.
• Transactional data, including payment information and order details.
• Communication records and correspondence with our customer support.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our fulfillment services.
• Communicating with you about your account, orders, and services.
• Improving our website, services, and customer experience.
• Processing payments and fulfilling orders.
• Sending important notices, updates, and promotional materials.

4. Information Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

• With carriers and partners to facilitate the shipping of your products.
• With service providers who assist us in operating our website and providing services.
• In response to legal requests, court orders, or applicable laws.

5. Data Security

We employ security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt out of receiving promotional emails by following the instructions in the email.
• Disable cookies through your browser settings, although this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites or services. We have no control over their content or practices and are not responsible for their privacy policies or practices.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services after such changes signifies your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

MonkeyWeb SIA
Šampētera iela 36, Zemgales priekšpilsēta, Rīga, LV-1046
monkey@monkeyweb.lv
+371 20037967

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.